I knew I should not have messed with this company again. Have rebooted several times, yet it still loads everytime. I have checked around the internet and this issue of uninstalling CAPF does not look promising at all. Does anyone have any suggestions? Have you tried uninstalling in safe mode? Well I got an email from CA and followed their directions. The firewall is gone but the HIPS is still there and will not allow me to delete it, even in safe mode. What error message if any are you getting?
Hope this helps! Roberteyewhy , Mar 14, I was finally able to uninstall the HIPS. Thanks for all the help. Joined: Jan 15, Posts: 65 Location: Ireland. Joined May 31, Messages 1. Hi i'm getting the same error and the tech guy couldn't help me. I've removed many things from the registry but no luck.
Any other ideas? Joined May 10, Messages 1, Joined Jun 4, Messages 6. I had the same problems and error messages. After initially installing the CA Suite my pc would attempt to boot and automatically shut down part way through the boot sequence.
If I started it again it would automatically boot to Safe Mode. A tech sent me detailed instructions via email on manually removing the program and that solved the problem of shuting down during the boot sequence, but I couldn't get the anti-virus or firewall to install correctly I got the E error and a message about not being able to register.
After about an hour on the online chat with a tech during which she said she ran a check of my system and removed all conflicting software, I was able to reboot and apparently install successfully, at least it completed the install without either message. However, when I rebooted after the install I was back to where I'd started, i. Another hour on the chat line with a tech during which we did a manual uninstall.
She could not offer me any hope that this would really change anything or that I wouldn't simply loop through the same series of uninstalls, reinstalls, boot problems, etc.
My issue was "escalated" on the chat line, a different person joined the chat, I explained the problem briefly and she apologized and authorized the refund. I was given a refund authorization number and we ended the chat. Now I'm on my way to learning how to backup and edit the registry to remove CA completely I'm able to boot successfully but there are still CA entries and looking for alternative anti-virus and firewall programs.
If anyone cares to point me to resources or tutorials online for either of these it would be much appreciated. I have to say that on Saturday I got on to the live chat.
The mystery person at the other end got me to a web address which told me how to put a new address for the updates to look in. Then I had to get it to do an update and it worked first time. I was quite amazed really, but have a bit of new faith in CA now. Many thanks to all those that helped and sympathies to those who still have problems. Joined Jun 26, Messages 0. I don't know why a developer would not want to share the existence of an installation's log file with the world.
Every attempted transaction file copies, etc. I booted into Safe mode and deleted the file. That was all it took. I did not have to touch the registry or Application Data. I would guess it stands for Virus eTrust or something reserved by CA. Hope this helps someone. Joined Apr 22, Messages I take no credit. Finally, I cleaned the registry with jv16 power tools. Note: unplugged my DSL modem. Next turned off my NOD32 antivirus and Komodo firewall. Installed CA Anti-spyware flawlessly.
On reboot, antivirus and firewall appear as they should, as does the CA Anti-Spyware. Connected the DLS modem. As Seen On. Welcome to Tech Support Guy! Latest posts B. In Progress Recurring scam warning 5 Viewers Latest: bj nick 6 minutes ago. Skip to main content. This browser is no longer supported. Download Microsoft Edge More info. Contents Exit focus mode. Please rate your experience Yes No.
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